Effective Date: May 1, 2025
Community Guidelines
Welcome to Waverii, a global online marketplace connecting traveling surfers and surf enthusiasts with local surf service providers—including surf guides, instructors, lodging, equipment rentals and purchases, media services, and transportation.
These Community Guidelines are designed to ensure a safe, respectful, and enjoyable experience for all users. By accessing or using Waverii, you agree to follow these guidelines as well as our Terms of Service, Privacy Policy, and all applicable local laws.
1. Respect & Kindness First
Waverii is a diverse and inclusive community. We expect all users to treat one another with courtesy and respect at all times.
- Harassment, hate speech, threats, or discriminatory behavior based on race, ethnicity, gender, religion, nationality, sexual orientation, age, disability, or any other protected characteristic is strictly prohibited.
- All user interactions—messages, reviews, and in-person meetings—must be respectful and non-confrontational.
Waverii reserves the right to suspend or terminate any account found to be in violation of this policy.
2. Honest Listings & Reviews
Trust is foundational to our platform.
- Service Providers must ensure that listings are truthful and accurate, including details about pricing, availability, photos, qualifications, and services offered.
- Travelers and Clients should provide honest reviews based on genuine experiences.
Fraudulent, misleading, or defamatory content is prohibited and may result in removal from the platform.
3. Safety & Risk Awareness
Surfing involves inherent risks. All users are responsible for assessing their own safety and acting accordingly.
- Service Providers must comply with local safety regulations, use appropriate equipment, and disclose relevant risks to clients.
- Travelers should only engage in services suited to their skill level and are solely responsible for their personal safety.
Waverii does not vet or guarantee the qualifications, licenses, or insurance status of service providers. Use your best judgment and take all necessary precautions.
4. Environmental Stewardship
Waverii supports sustainable surf travel and eco-conscious behavior.
- Avoid single-use plastics, dispose of trash properly, and respect marine life and local ecosystems.
- Choose service providers that implement environmentally responsible practices.
Users found to be engaging in environmentally destructive behavior may be removed from the platform.
5. Positive Vibes & Behavior
We are committed to cultivating a welcoming environment.
- Celebrate surfing at all levels—whether you’re a beginner or pro.
- Encouragement and collaboration are expected; trolling, bullying, or shaming is not tolerated.
6. Respect Local Cultures & Communities
Be a responsible guest when traveling.
- Follow local customs, cultural norms, and surf etiquette.
- Ask locals or providers before entering sensitive areas or surf spots with environmental or cultural significance.
7. Fair & Transparent Transactions
Waverii does not process payments or enforce commercial agreements. Users are responsible for managing transactions independently.
- Service Providers: Clearly communicate pricing, cancellation policies, and any extra fees before confirming bookings.
- Travelers: Honor agreements, show up on time, and communicate changes promptly.
Waverii is not a party to any service agreement and assumes no liability for disputes.
8. Privacy & Information Security
Protecting your personal information is critical.
- Do not share sensitive information (e.g., home address, ID documents, payment information) in public areas or with unverified users.
- Use Waverii’s internal messaging platform to coordinate logistics securely.
We are not responsible for any issues that arise from sharing information outside the platform.
9. Compliance with Local Laws
It is your responsibility to ensure that you comply with the laws and regulations of your destination.
- Service Providers: Must hold all necessary local licenses, permits, and insurance required by local or national law.
- Travelers: Confirm that activities comply with local regulations, including those related to access, permits, and environmental protection.
Waverii disclaims all liability arising from illegal or unauthorized activities.
10. Reporting Misconduct
If you experience or witness behavior that violates these guidelines, please report it through our Support Center or use the “Report” function in your account dashboard.
- Reports are confidential and will be reviewed promptly.
- We may take action including issuing warnings, suspending accounts, or removing users from the platform.
11. Disclaimer & Liability Limits
Waverii is a platform that facilitates connections between users. We do not employ, endorse, or guarantee the services of any user or service provider. All interactions are undertaken at your own risk.
Waverii is not responsible for:
- Personal injury, property damage, or other harm arising from surfing or related services.
- Misrepresentation, fraud, or disputes between users.
- Compliance with local laws and licensing.
Users assume full responsibility for their actions and use of the platform. Please read our full Terms of Service for more details.
We’re stoked you’re here. By using Waverii, you’re contributing to a global movement of surf culture rooted in respect, environmental care, and community connection.