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Find answers, book with confidence, or grow your surf business on Waverii.
Popular Topics
Booking & Payments
How booking and payments work on Waverii
Cancellations & Refunds
What happens if plans change
Messaging Providers
Connect before you book
New to Waverii?
Learn how to explore, connect, and list services on Waverii
Listings & Earnings
How to list services and start earning
Trust & Safety
Guidelines to keep our surf community safe
How Waverii Works
A deeper look at how bookings, payments, and provider relationships work
Still need help?
Didn’t find what you’re looking for? We’ve got you covered.
Quick Answers
Waverii connects travelers with independent surf and travel providers worldwide.
All services are offered and operated independently.
You can book a service by connecting directly with the provider.
Typical flow:
• Browse and find a service
• Message the provider to confirm details
• Agree on pricing, availability, and logistics
• Complete the booking directly with the provider
No.
Waverii does not handle scheduling, payments, or transactions.
All bookings, payments, and agreements are made directly between you and the provider. Some providers may use third-party tools such as Stripe.
For Travelers
Waverii is free for travelers to browse and connect with providers.
Service pricing is set by each provider and may vary depending on the experience, location, and services offered.
You can browse listings without an account.
To message providers, save listings, or manage bookings, you’ll need to create an account.
Waverii includes tools to help you evaluate providers, such as:
• Listing details and descriptions
• Photos and service breakdowns
• Business verification indicators (when available)
However, providers operate independently, and Waverii does not guarantee or verify the legality, safety, or quality of services.
We recommend:
Messaging the provider before booking
Asking questions and confirming details
Making informed decisions before committing
Yes.
You can message providers directly through Waverii before booking to:
• Ask questions
• Confirm availability
• Clarify pricing and logistics
We recommend keeping communication on-platform when possible.
Cancellations are handled directly by the provider.
Each provider sets their own cancellation and refund policy. Be sure to review and confirm these terms before booking.
All disputes must be resolved directly between you and the provider.
Waverii does not mediate disputes or assume responsibility for cancellations, refunds, or service-related issues.
For more details, see our Cancellations & Refunds page.
If you experience a technical issue with the platform, you can contact Waverii support.
For anything related to a booking, service, or payment, you should contact the provider directly.
For Providers
Create an account and click “Add Listing.”
You can then:
• Build your profile
• Add your services, pricing, and details
• Publish your listing for travelers to discover
Yes.
You can create multiple listings for different services, experiences, or offerings.
No.
Providers are responsible for managing their own payments. You may use your own preferred method or third-party tools such as Stripe.
Waverii currently does not charge a commission on bookings.
Providers may choose to use paid features such as premium listings or promotions.
You receive payment directly from your clients using your preferred payment method.
Waverii does not collect, hold, or distribute funds.
Payment timing depends on the agreement between you and your client.
Waverii is not involved in payment processing or timelines.
No.
Because Waverii does not process payments, providers are responsible for tracking their own earnings and handling any tax obligations.
Waverii may indicate when a provider has been verified as a registered business.
However, Waverii does not guarantee compliance with local laws, permits, or insurance requirements.
Providers are responsible for operating legally and safely.
Log into your account and edit your listings from your dashboard.
You can update:
• Services and descriptions
• Pricing and availability
• Photos and details
Legal Disclaimer
Waverii is a marketplace that connects travelers with independent service providers. We do not provide or operate services listed on the platform. Payments may be processed through third-party providers (such as Stripe). Waverii does not hold funds, control transactions, or act as a financial institution.
Service providers are responsible for their listings, pricing, and services. Travelers are responsible for their booking decisions. Waverii does not verify all provider information and is not liable for disputes, cancellations, injuries, or issues arising from services or off-platform interactions.
